Telephony Services


Pie charts

Save time over old-fashioned time sheets, and get high-quality documentation to show when your caregivers visit each home.

Our telephony service automatically documents when your caregivers arrive and depart from your clients’ homes. It's integrated into our scheduling software, so you don't need to re-enter visits for billing and payroll calculations. Telephony is an easy way to record “instant timecards” and save hours of routine work every week.

How does it work? Your caregivers just call a toll-free number to check in and out for each visit. AdaCare tracks the calls, and checks the caller ID to match the client’s home telephone number. It's simple and reliable!


Instant Timecards

Skip the paperwork! AdaCare processes your telephony calls to create an “instant timecard.” The timecard records the actual arrival and departure times, and makes sure the caller ID matches the client’s home telephone number.

 

Alerts for Late Caregivers

Avoid no-shows! If a caregiver is overdue for a visit, AdaCare will send you an email or text message to alert you in real time. You can call the caregiver or find a substitute before it’s too late.

Automatic Timecard Recording

Save a step for routine visits! When your caregivers arrive and depart on time, AdaCare automatically records the visits as “kept” and saves your office staff lots of repetitive work. If there are any problems (like arriving late, or the caller ID doesn’t match your client’s home), AdaCare highlights the timecard for your approval.

 

Low Cost

Like our other AdaCare features, telephony service is inexpensive — just 10¢ per call with no minimum commitment. For example, with two calls per visit, that’s just $20 a week for 100 visits. There are no long-term obligations, so you can try telephony and see how it works for you.

Telephony is currently available in North America only.